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Frequently Asked Questions

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When you find a book you want to borrow, just check that it belongs to the General Collection and present it at the Circulation module along with your ID card. Remember that the procedure is personal and the credential is indispensable.

If you are a new student and do not yet have a credential, you must present your ID and an official identification with photograph.

The entire UPAEP community has the same rights, so professors, students and collaborators can borrow the same amount of materials for two weeks.

You can renew books from the students or collaborators portal in the "Renew books" option.

You can also do it from the mobile app for your device.

If you do not return the book on the due date, you will be charged a fine of $10 MXN (Karol Wojtyla an Tehuacan Libraries) per day for each book not returned on time and you will not be able to borrow more books until you pay.

We want the books to be used by as many users as possible; if you no longer use the books, you can return them before the due date.

For central campus students:

  1. Request the amount at the Circulation module.
  2. In the "Tuition and Payments" section of the UPAEP app, locate the "Payment References" option to obtain your reference number corresponding to Library Fines.*
  3. Make the payment at the bank window or ATM with your reference number.
  4. Present your proof of payment at the circulation area

¡Listo!una vez entregado el comprobante, podrás seguir solicitando material. Te recomendamos conservar una copia o fotografía del comprobante para futuras aclaraciones.

*It is also possible to carry out this process through UNISOFT

For students in Tehuacán:

  1. Ask for the amount when delivering the book
  2. Go to SUI (Servicios Universitarios Integrales) to pay
  3. Present your voucher at the library to continue checking out books.

Not necessarily, but you will not be able to apply for new loans until you present your proof of payment. We recommend that you make the payment before the end of the cycle to avoid problems with re-enrollment and paperwork.

Your profile will most likely remain blocked until you present it. If you lost it, it is necessary to present a statement of account where the payment is reflected for the corresponding amount and date.

Don't worry, just present a copy of your payment receipt at the circulation area.

In these cases, it is necessary to replace the book with another copy of the same edition (or more recent edition). Please try to do it before the due date, as the book will remain on loan to your profile until you return it and, if necessary, you will have to pay the accumulated fine. In case of mistreatment, we will deliver the mistreated copy to you after due physical processing.

Only the General Collection books can be borrowed, we invite you to learn more about our collections and their characteristics.

Help by digital resource

Databases and tools contracted

On the digital resources page you will find links to a variety of helpful resources on the card of each element. Some of them can be infographics, specialized pages and even video tutorials.

In some cases you will find more than one icon, indicating that the resource has different help options to choose from. And while not all cards have help buttons, we are working to create tutorials, ifographies or videos to teach you how to use the resource; in the meantime, remember that you can ask for help through our live advisories and by direct message on our social networks.

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Book renewal

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Interface of a metasearch engine

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Quote

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Introduction to office automation

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Defining information needs

Video

Booleans and wildcards

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Keywords

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Open Access

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Mendeley Reference Manager

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Information Literacy workshop

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Bibliotizate

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2022 Training Seminars

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